Adding OR/AND opperators would greatly improve the ability to handle triggers without having to create multiple triggers for the same action. It makes the list of triggers less convoluted and more easily manageable if we need to change something i...

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I need to be able to track email opens/clicks on individual emails inside "conversations" to help determine the appropriate next step!

Hi when i was using pipedrive they had this awesome feature where the lead card turned red after not receiving a call after a certain number of days. I think this feature would help all of us with converting leads because the money is always in th...

When planning campaigns that have many steps, it would be very helpful to have the ability to copy/clone steps i.e. assign contact, add tag, update opportunity, if/else etc.

To be able to receive inbound calls through the browser so that remote workers (specially in the Philippines) can just answer live calls without the need for a phone.

Would love a tab on the client management side where we can upload training scripts, Sops, Procedures, so they can easily toggle back and forth when scheduling calls, making calls, following up, etc.

The CC(carbon copy) email address doesn't appear on the emails that I sent and emails that I received in Conversation.

We need the ability to have multiple logos for different products and offers. There are 2 sister companies that use this area for different things and we want separate branding obviously.

On my phone text messaging app, I have the option to schedule a text. So for instance, if I read a text late at night, I'll schedule it to go off in the morning after 9am or something. I think this would be super handy so that we can manually sche...